Welcome to Aly Diao Kande!
We primarily sell gardening shovels. Due to prolonged operating losses and changes in the market environment, we are currently conducting a clearance sale at a loss. Even during this clearance period, we will continue to diligently complete the delivery and after-sales service for every order.
I. Shipping Location
All orders are shipped from our warehouse in Spain.
II. Order Processing Time
Order processing time: Same-day processing.
After order payment is confirmed, we will arrange for warehouse packing and shipping as soon as possible.
Under special circumstances, such as holidays, inventory checks, or peak logistics periods, processing time may be slightly delayed.
III. Shipping Time
Standard shipping time: Approximately 2 days.
Actual delivery time may vary slightly due to weather, local logistics arrangements, or force majeure events.
IV. Logistics Notifications
After your order is shipped, you will receive logistics notifications and related shipping information via email, allowing you to easily track your order status.
Please ensure that you fill in the correct email address and shipping information when placing your order.
V. Delivery Area
We currently support delivery to multiple regions. The specific delivery area will be displayed on the checkout page.
If delivery is unavailable due to regional restrictions, we will contact the customer promptly and arrange a refund.
VI. Billing Terms
All items in this store are one-time sales items.
The fee paid by the customer only applies to the current order and does not include:
Auto-renewal
Membership subscription
Recurring charges
Hidden charges
Only a one-time deduction will be made after the order payment is completed.
VII. Returns and Refunds
To protect consumer rights, we offer return and refund services:
Return application period: Within 30 days of receiving the goods
Refund arrival time: Approximately 3 days after refund approval, the refund will be returned to the original payment method.
Even if the product has been opened, it can still be returned as long as there is no human-caused damage, severe signs of use, or missing major accessories.
VIII. Clearance Sale Notes
Due to a current clearance sale at a loss:
Some items have limited stock.
Items may sell out and be removed from the store at any time.
Clearance prices are only valid for the current period.
We recommend that customers complete their purchases as soon as possible.
IX. Contact Us
If you have any questions regarding logistics, order status, or returns/exchanges, please contact us:
Email: aly.diao@ironvise.shop
Phone: 640726973
Thank you for your support and understanding of Aly Diao Kande!